The following Terms and Conditions of use set forth the basic rules that apply to the products and services provided by MTL-AutoParts.com, which are subject to change in the future upon notice published online or otherwise provided by MTL-AutoParts.com. Every user of the services provided agrees to comply with the Terms and Conditions of use. Before you place an order using MTL-AutoParts.com please ensure you read, understand and accept the following Terms and Conditions.
Auto Parts ordered through the MTL-AutoParts website can be paid for with MasterCard, Visa, American Express, PayPal, Discover Cards, Debit Cards as well as direct bank transfers. We do not accept C.O.D. shipments. Credit cards will be charged when the order is shipped from our Auto Parts Warehouse direct to you or when picked up at the store location of MTL Auto Parts.
Despite our best efforts, a small number of the items in our catalog may be miss-priced. If an item’s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. We reserve the right to deem any item listed on www.mtl-autoparts.com and all other pages miss-priced at any time. In the event of the purchase of a miss-priced item, www.mtl-autoparts.com will immediately issue a FULL refund to the customer and the price of the product will be adjusted thereafter. Please contact customer service before purchasing a product that seems suspiciously low (i.e Fuel Pump Assembly priced at $2.20) in order to avoid any issues.
Sales tax is charged at the applicable rate, depending on the destination of the order.
MTL-AutoParts hereby warrants to the purchaser that all Auto Parts we sell are serviceable and functional. If an Auto Part is found to be defective within six months* from date of purchase MTL-AutoParts shall, at its discretion, provide either a replacement Auto Part or a refund. Auto Parts which are returned for a reason other than warranty are subject to a 15% restocking charge. All returned auto parts must be accompanied by a sales receipt. No reimbursements will be given for delay, labor, mileage, or any other costs involved in installation or re-installation of the Auto Parts in question. Warranty and UPS related claims may require authentication – do not dispose of parts until instructed. Please note Struts and Complete Struts must be purchased in pairs (front or rear) or warranty is NULL & VOID.
Contact us at customerservice@MTL-AutoParts.com to verify the status of any warranty on your auto parts. Once we’ve determined that the auto part has warranty coverage you may arrange a return and we will make sure the correct steps are taken to get you an appropriate replacement in a reasonable amount of time.
* Electrical components - Alternators, Starters, Fuel Pumps, and Oxygen Sensors are covered by a 90 day warranty.
MTL-AutoParts ships via ground service. Express delivery is available at an additional cost. Shipping charges are calculated based on the weight and dimensions of your order. You will only be charged one delivery price. See our Shipping Policy page for more details.
All orders you place at the MTL-AutoParts website offer the use of a secure server that encrypts and secures your personal information, including your name, address and credit card number, before it travels over the Internet. The MTL-AutoParts website uses technology that meet or exceed the industry standard for secure online transactions. Because we use such secure servers, placing an order online at MTL-AutoParts.com is always safe and your personal information secure.
In addition, Consumer Protection laws protect you against the unauthorized use of your credit card.
By Accessing and using the MTL-AutoParts website, you agree to be legally bound by all the terms and conditions of use set forth herein. Do not use the MTL-AutoParts website and do not place orders through the MTL-AutoParts website.
Copyright © 2012 MTL-AutoParts Inc. All rights reserved. You should assume that all of the content ("Content") you see and hear on the MTL-AutoParts website, including, without limitation, all of the images, illustrations, photographs, graphics, audio clips, video clips and text, is copyrighted under United States law and protected by worldwide copyright laws and treaty provisions, unless otherwise noted. The copyrights in the Content are owned by MTL-AutoParts Inc or by third parties who have licensed their materials to us. The entire Content of the site is copyrighted as a collective work under the license user agreement.